
How can we help?
Support for BarberHero and BarberHero Pro.
Contact our team
We usually reply within 1–2 business days.
Or write to support@barberhero.app
Common questions
Payments
Your card is authorised when you book and charged once the barber arrives and the appointment is started using the verification code provided by the customer.
Bookings
Track your booking in the app as it moves from confirmed, to on the way, to completed.
Account & profile
Manage your details in the app. You can also request deletion of your account and data either from inside the app or by contacting our support team via email.
Problems & disputes
If something goes wrong with a booking, please report it in the app or contact our support team. We will review the case and, where appropriate, refunds or resolutions may be provided according to our policies.